More 5-Star Google Reviews for Your Clinic, Collected Without Asking at the Front Desk.
Every initial consultation, report of findings and care plan review is a chance for a patient to say something about how your clinic looked after them, and almost nobody thinks to do it on their own. Revii sends the invite automatically, so your Google profile keeps growing while your CAs get on with the phones and the diary.
- Automated SMS and email invites triggered when an appointment is marked complete in your practice software
- Connects to the systems Australian clinics actually run, including Cliniko, Nookal, Power Diary and Smartsoft Front Desk
- Invites ask about the clinic experience, booking, reception, wait times and communication, not clinical outcomes
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Why Google Reviews Decide Where New Patients Book
Most people choosing a chiropractor have never been to one before, or are starting again after moving suburbs. They compare four or five local profiles on a phone, and your reviews do the talking long before anyone rings reception.
92%
Reviews Come First
Of consumers read online reviews before choosing a local business. Picking a chiropractic clinic is decided the same way, in the map results, before a single call is made.
84%
As Good As a Referral
Of people trust online reviews as much as a personal recommendation. When someone has no friend or GP to ask, your review page is doing the job word of mouth used to do.
72%
The Nudge to Book
Of customers won't take action until they read a positive review. Recent, genuine feedback is usually what moves somebody from reading your website to booking a first appointment.
Built for the Way a Chiropractic Clinic Actually Runs
Your reception team is rebooking, taking payments, processing health fund claims and answering the phone. Asking every patient for a Google review will never happen consistently, and in a health setting it is an awkward ask to make face to face. Revii takes it off them entirely.
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Appointment Sync
We connect Revii to your practice management software on the setup call. When an appointment is marked as attended or invoiced, the sequence starts on its own, with no extra step for your CAs and nothing to remember at the desk.
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A Short, Personalised SMS
The patient receives a personalised text from your clinic name with a direct link to your Google profile. It takes about fifteen seconds on a phone, and every message carries a clear opt-out.
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Private Feedback Stays Private
Every patient is invited to leave a public Google review. Alongside that invite there is a private feedback option, so if something fell short your practice manager hears about it and can put it right.
Kara
Founder, Revii
We Set It Up, Connect It, and Keep It Running
Hi, I'm Kara from Revii. After five years working with Australian small businesses, the pattern in allied health is always the same. Clinics look after people brilliantly for a decade and the Google profile still sits on a handful of reviews, because nobody on the team wants to be the one who asks.
We handle the setup on a 20-minute Zoom call. We connect your practice software, work through the message wording with you so it asks about the clinic experience rather than anything clinical, and set the timing and opt-out. After that it runs quietly in the background and you review the results whenever you like.
Book Your Setup Call With KaraFrequently Asked Questions
What chiropractic clinic owners ask before switching on automated Google review invites.
This is the first question every clinic asks, and it is one to confirm with AHPRA or your association rather than take from a vendor. The National Law restricts the use of testimonials in advertising a regulated health service, and AHPRA's guidance draws a line between claims about clinical care and comments about the service experience such as booking, reception, wait times and communication. Revii is built to sit on the experience side: we set your invite wording so it asks about the visit rather than symptoms or results, and we never write review content on a patient's behalf. Have your final wording and your website display checked by AHPRA or your professional association before you go live.
About 20 minutes on a Zoom call. We configure your account, connect your practice management software, agree the SMS and email wording with you, and set which appointment types trigger an invite. Most clinics are collecting reviews the same week.
Yes, these are the systems most Australian chiropractic clinics run on and we connect to them during setup. If your practice runs something else, we can trigger from your appointment or invoice data instead, so you are not locked out because of your software choice. Bring your system name to the setup call and we will confirm the exact method.
You decide, and most clinics start narrow. Common triggers are the initial consultation and report of findings, a care plan review appointment, and remedial massage or allied services delivered alongside chiropractic care. Plenty of clinics choose to skip a patient's very first visit and send after the second or third instead.
Revii adheres to the Spam Act 2003 and the Australian Privacy Principles. Every message includes an opt-out, and invites are sent only to patients of your practice who have attended an appointment. Your own obligations around patient records and consent still apply as they always have, so it is worth aligning the invite with your existing privacy collection statement.
Every patient receives the same invite to review publicly. Screening who gets asked would breach Google's review policies. Alongside it, Revii offers a private feedback option that notifies your practice manager, so service issues reach you quickly and can be resolved properly.
Yes. You can exclude by appointment type, by practitioner, or by individual patient, which matters for WorkCover and CTP matters, sensitive presentations, or anyone you would simply rather not message. Exclusions can be set once at onboarding and changed at any time.
Yes. Invites can be routed to the correct Google Business Profile based on which site the patient attended, so a multi-site group builds each location's profile separately instead of pooling everything into one listing. Reporting is broken down the same way.
No lock-in. You start with a free 14-day trial, and after that it is month to month on the plan that suits your clinic size. You can change plans or cancel whenever you like.
Review Automation for Other Practices and Professional Firms
See how Revii adapts the same system for other appointment-based clinics and professional service businesses across Australia.
Physiotherapy Clinics
Collect experience-based feedback after initial assessments, treatment appointments and discharge, with the same care around advertising rules.
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Capture 5-star ratings as matters settle and files close, with wording that stays clear of case outcomes and legal advice.
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Turn completed tax returns, BAS lodgements and year-end work into steady Google reviews from business and individual clients.
Explore Accounting ReviewsFinancial Planners
Build local trust after statements of advice, annual reviews and onboarding meetings, without commenting on client results.
Explore Financial Planning ReviewsMortgage Brokers
Ask at settlement, while the relief is fresh, and convert referral-driven work into a review profile that earns its own leads.
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Collect client feedback at campaign milestones and retainer reviews so your own reputation matches the work you do for others.
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