Every Delivered Order Is a 5-Star Review Nobody Asked For. Start Asking, Automatically.

Revii works with the platforms Australian retailers actually run, including Shopify, WooCommerce, BigCommerce, Adobe Commerce and Squarespace, alongside shipping tools such as Shippit and Starshipit, helpdesks like Gorgias, Zendesk and Re:amaze, and marketing platforms like Klaviyo and Mailchimp. Bring your stack to the setup call and we'll confirm exactly how each piece connects before you switch anything on.

It depends on how you trade. Google Business Profile is built around businesses that have in-person contact with customers, so stores with warehouse pickup, a showroom, a trade counter or local delivery are usually well suited to it. If you have no in-person contact at all, we'll walk through the options on the setup call, including which review surfaces suit an online-only seller, rather than pointing you at a profile you can't hold.

Product reviews sit on a product page and help someone choose between two items in your catalogue. Google reviews sit against your business and help someone decide whether to buy from you at all. They do different jobs, and most stores benefit from both. Revii focuses on the business-level review, so it sits alongside a product review app like Judge.me, Okendo or Yotpo rather than replacing it.

You choose the trigger and the delay. Most stores send after delivery confirmation with a wait long enough for the customer to have used the product. Revii tracks requests per customer rather than per order, and you set the minimum gap between invites, so someone who orders from you monthly is only ever asked once.

We don't recommend it, and Revii isn't set up to do it. Google's policies prohibit incentivised reviews, and the ACCC has been clear that incentives which encourage only positive feedback, or that go undisclosed, can mislead consumers. A well-timed, well-written ask converts better than a bribe and doesn't put your listing or your business at risk.

Two things. You can exclude orders with an open support ticket or an active return so the request never lands at the worst possible moment, and every invite carries a private feedback channel alongside it, so a shopper with a problem can reach your support team directly. Revii can also draft replies to the public reviews you do receive, including the critical ones.

Revii adheres to the Spam Act 2003 and the Australian Privacy Principles. Every message carries an opt-out, and requests only go to your own confirmed customer contacts after an order has been delivered, not to purchased lists or lapsed subscribers.

No lock-in contracts. Plans run month-to-month at $179, $299 or $499 per month, and you start with a free 14-day trial, so you can watch the review count move before you commit to anything.