Turn Closed Tickets Into 5-Star Google Reviews. Own the Local IT Support Search.

Revii connects to the tools Australian MSPs actually run, including ConnectWise, Autotask, HaloPSA, Syncro, NinjaOne, Atera, Zendesk, Freshdesk and Jira Service Management, plus invoicing triggers from Xero, MYOB and QuickBooks. If your stack isn't on that list, bring it to the setup call and we'll go through the options with you.

They matter more, not less. IT is a trust purchase with a long contract attached, so a business owner comparing three providers will read every review before they book a discovery call. Google also uses review volume, recency and average rating to rank local listings, which is what decides who appears for "IT support Brisbane" and similar searches.

No. Revii tracks requests per contact, not per ticket, and you set the minimum gap between invites, so a client who raises five tickets in a fortnight only ever sees one. You also choose which ticket types are eligible, so routine password resets can be excluded entirely.

Whichever you choose. You can send to the person who logged the ticket, to the primary account or billing contact, or split it by trigger, so day-to-day support goes to the end user and project sign-offs go to the business owner.

Revii never writes or posts anything on a client's behalf and never publishes their details. It sends an invitation, and the client decides what to write on their own Google account. Even so, check your MSAs and NDAs before you switch on requests for accounts with strict confidentiality or non-disclosure terms.

Revii adheres to the Spam Act 2003 and the Australian Privacy Principles. Every message includes an opt-out, and requests are only sent to your own confirmed customer contacts after work has been delivered.

No lock-in contracts. Plans run month-to-month at $179, $299 or $499 per month, and you start with a free 14-day trial so you can see the review volume before you commit to anything.